VAT Exemption Application


Online VAT Exemption?


Exempt Products

Our Portable Fluid warmers are VAT exempt for personal use where the item is solely used to treat a disability or where the funds to purchase these items come from a "charitable source".

Qualifying Products

Products available for exemption include aids designed or modified solely for use by people with a disability. Such products are only available at zero-rate VAT when purchased directly by an individual for their personal use, or when purchased by a registered charity for use by the disabled person.

In order for us to meet "yours and our" obligations to Customs & Excise, and in order to avoid paying VAT you will be required to complete a simple online declaration form that you are eligible to receive goods with the VAT exempt from payment. Please note we are only able to exempt VAT from the actual goods, all delivery charges will attract VAT as normal.
You will only be given the option to apply if there are one or more VAT exempt items in your shopping basket. On checkout you will then need to select the ‘APPLY’ button to register for VAT exemption where you will need to complete the required fields. By typing your initials and surname you are legally signing the document. All the wording comes from United Kingdom Customs and Excise. Once you have completed this form click continue - this will take you back to the checkout. You may then carry on checking out as normal with your chosen payment option. On the final confirmation page before sending your order you will be able to check the order totals and VAT status on each product. Please note there will still be VAT to pay on the carriage part of the order.

Once you complete your order you are done! The online declaration is binding.

*Please note there are penalties for making false declarations and if you are in any doubt as to whether you would qualify for VAT relief, please telephone the National VAT Advice Service on 0845 010 9000 or consult VAT Notice 701/17/

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